Frequently Asked Questions

To learn more about vanpooling, please visit our What Is Vanpooling? Section.

For information on the benefits of vanpooling, please visit The Vanpool Benefits section.

Simply notify your vanpool driver ahead of time.

With your enrollment in South Florida Vanpool you can register for the “Emergency Ride Home” Program (ERH), administered by South Florida Commuter Services. ERH, provides Vanpool participants “commuter insurance”, allowing them six (6) free taxi vouchers per year. This will ensure that you get home safely when you miss your Vanpool ride. To learn more about the “Emergency Ride Home”, please click here.

To be a vanpool driver, you will need:

  • A valid Driver’s license.
  • A clean driving record.
  • Pass a credit check.
  • Adhere to terms of Volunteer Driver Agreement.
  • Obey all traffic laws and signs.
  • Adhere to the agreed upon pick up and drop off schedules.
  • Be responsible for coordinating maintenance and cleaning the van.
  • Complete a monthly passenger report of all riders.
  • As an added bonus, drivers retain the van at their residence and can utilize the van for personal use as outlined in the Volunteer Driver Agreement.

To sign up for a Vanpool, register here to get started.

Riders are expected to:

  • Wear seat belts.
  • Adhere to agreed upon pick up and drop off times and locations.
  • Live and/or work within the tri-county area of Miami-Dade/Broward/Palm Beach Counties
  • Provide minimum 30 days notice of desire to discontinue participation in South Florida Vanpool program.

The monthly costs are shared by the Vanpool team members and are based on van selection, number of riders and monthly mileage.